Activating your Account

In order to activate your My Business Dashboard account you will need your Worldpay registered Login ID and temporary password that will have been sent to you by Worldpay, either by post or email.  Enter these credentials via the My Business Dashboard login page, on first login you will be prompted to activate your account.
 

  1. Go to the My Business Dashboard homepage and click “Login”.
  2. Enter your login ID and temporary password.
  3. Complete account activation information.

Did you know...

You can activate your account yourself using the temporary password issued to you by Worldpay. 

If you cannot login or you have not received your first time login credentials please contact a member of our UK Customer Support team who will be able to assist you.

Q: I haven't received my password from Worldpay.

A: Temporary passwords are sent out by either email or post so please ensure you have checked both means of delivery. In the instance that your password has been sent to you by email please also check your Junk mailbox.

If you are certain you have not received login details by either email or post please contact a member of our UK Customer Support team on 03457 61 62 63.

Q: My Temporary password doesn't work.

A: Temporary passwords issued by Worldpay will expire after 90 days. If your temporary password does not work it is likely that it will have expired, if this is the case please contact a member of our UK Customer Support team on 03457 61 62 63.

If you received your temporary logins by post within the last 90 days but are unable to login to your account there may be an issue with the email address for your account. If this is the case please contact a member of our UK Customer Support team on 03457 61 62 63. 

Q: My email address is incorrect.

A: If there is an issue with the email address for your Worldpay account that is preventing you from logging in please contact a member of our UK Customer Support team on 03457 61 62 63.

Contact us

If you can't find what you're looking for, please contact a member of our UK Customer Support team.

0345 761 62 63