Worldpay Dashboard full membership users can add an additional 3 users to their account. Please note the additional users will have the same permission level as the primary account holder.
How to create an additional user:
- Go to the 'Manage Account' page
- Expand the ‘User management’ section
- Select the 'Create new user' button
- Provide the e-mail required
- Select ‘Create'
Q: How long does it take to create an additional user?
A: The additional user will receive an activation e-mail within 24 hours.
Q: I haven’t received an activation e-mail for the additional user?
A: If you have not received an activation e-mail within 24 hours, please contact a member of our UK Customer Support team on 0345 761 62 63.
Q: How many additional users can I have?
A: Up to 3 additional users can be created for each Worldpay Dashboard account.
Q: Can I set different permission levels for additional users?
A: No, currently additional users will have the same permission levels as the primary user.
Q: What happens if I downgrade from full to lite?
A: As being able to create additional users is only available for customers on full membership the additional users access will be revoked.