Getting Started

To get started with the Worldpay POS app simply enter your Worldpay login details and you will automatically be prompted to compete the first time setup wizard. 

Upon first login you will be required to pair your keypad with the Worldpay POS app. To do this, press and hold the tick button on your keypad until the Bluetooth icon on the keypad screen begins to flash. Your keypad should then be displayed in the “Available Bluetooth devices” list, select your keypad from the list, tap “Pair” and press the tick button on your keypad to confirm. Your keypad should now pair to Worldpay POS.   

Once you have paired your keypad the app will prompt you to test it's connection with the printer and cash drawer (Worldpay Hub customers only). To do this tap “Test” under the respective images. If you haven’t already done so you will need to connect all components of your Hub, the images on the base of your Hub guide you in this process. 


Did you know...

Your Worldpay POS login details are the same as your My Business Dashboard login details.

Once you have successfully setup the Worldpay POS app you will be directed to the Make a Sale page.

To get started with Worldpay POS:

  1. Login using your Worldpay login ID and password.
  2. Select What you are trying to set up (Worldpay Hub or Worldpay Reader)
  3. Connect and pair the keypad.  
  4. Check Printer and cash drawer connections by selecting “Test” under each icon (Worldpay Hub customers only).

If you’re having issues with any of your peripherals make sure they are fully connected to the app before switching your device off and on again. If you’re still experiencing difficulties after this please contact a member of our UK Customer Support team.

Contact us

If you can't find what you're looking for, please contact a member of our UK Customer Support team.

0345 761 62 63