Searching your Transactions

You are able to search for a specific transaction from your transaction history by entering the Transaction reference number into the search bar within Transactions. A transaction’s reference number can be found at the bottom of the customer receipt

Did you know...

When carrying out a refund; search for the transaction to be refunded rather than having to look it up manually. 

N.B When searching for a transaction using the transaction reference number you will need to insert the entire reference number into the transaction search box.

Transaction reference number 

The transaction reference number is the unique identifying number for each transaction. Found at the bottom of the customer receipt, the transaction reference number can be used to for a particular transaction in order to quickly and easily process a refund

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